Unless you have specified during the purchase that you want an express shipment, delivery is usually within to 7 business days. Return Policy No refunds. Exchange or credit only. Exchanges are made within 5 days of the date of receipt of your order. The return shipping costs are the responsibility of the customer. We respect the legal policies in force in Quebec concerning return and refund methods. The customer must bear the cost of delivery in case of return. All merchandise must be in its original packaging and be resalable to be exchanged and refunded. You have a period of 4 days following receipt of the property to request an exchange or a refund.